Just a quick email to let you know we ran into a small glitch during the night and real purchases have been suspended until tonight, the issue is being worked on even as a type this email.
As you may or may not know some members funded their wallet and accidentally spent those funds on simulation packs.
We ran a script last night to put all spendable funds back from transaction history, the script was left running and it seems our recent integration of incapsula to optimise the speed of the site somehow blocked the script, don’t ask me how I am not a techy. But it does mean we can complete final optimisations and tweaks during the day when the site has more activity making sure everything is right.
The real purchases will go live tonight now with the webinar at around 8pm UK time.
Sorry for the delay, we had planned on a seamless process but as you know these things do have a habit of throwing unexpected issues.
After much consideration Duplicate accounts from MB will only be merged on request due to the legal implications of merging two separate individuals accounts. The first IP registered in MB will be the primary account in TPL.
Anyone who was “Active” in MB will have $55 placed in their wallet balance to allow them to purchase their initial starter packs. We will be taking care of any further funds later today or tomorrow. This is being done to get you started but to give us a chance to get more important things sorted out first.
Just so you are aware of how strict we are with the stacking rules and duplicate accounts in TPL per IP addresses, if we find double accounts per IP address, per processor, per mac address or browser cookie both of the accounts linked will be closed with no exceptions.
Here are the details for tonight’s webinar, we “Highly Suggest” being on this call there is a special offer to everyone on this call tonight so you really shouldn’t miss it is all we can say for now.
Wed, 7 September
We will send out this link again tomorrow.
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